
ProMRO Tracking
for Dynamics 365 Finance & Supply Chain/Operations
MRO Tracking: Clients First developed MRO operations and functionality for Dynamics 365 Finance and Supply Chain/Operations to meet the needs of Maintenance, Repair & Overhaul (MRO) firms. ProMRO and ProMRO tracking is embedded within Dynamics 365 Finance and Supply Chain/Operations application for seamless integration. This solution uses as much out of the box functionality possible and is designed for the enterprise MRO in the heavy equipment and aviation industries. The benefits realized included improved efficiency, standardization, cost savings and predictability across multiple departments.
Heavy Equipment or Aviation MRO Tracking Customer Testimonials

Clients First offers multiple levels of support to meet your business needs. Whether you need a “train-the-trainer” approach, direct user training or dedicated support for your IT team, we have a solution that fits. Our customized approach ensures you receive the right level of assistance at the right time.

We understand that questions and challenges can arise at any time. Our team is incredibly responsive and works closely with you to find solutions quickly and effectively. With ongoing support tailored to your needs, we ensure your ERP system continues to drive success for your business.
ProMRO Tracking and Other Features
Based on years of industry experience and customer feedback, we developed EPM or Extended Project Management for AX 2009. We rebranded the solution to ProMRO and have embedded this MRO operations solution within Dynamics 365 to meet the challenges commonly experienced by industrial job shops and aviation repair shops. We have closed the gap for the maintenance, repair and overhaul industry within Dynamics 365 for Finance and Supply Chain with as out of the box functionality as possible.
We understand that every MRO business can have different process requirements which make Clients First and ProMRO the solution of choice due to our experience and strong development team. Our years of aviation and heavy equipment implementations and customers make us a great partner to work with and Dynamics 365 a great solution for all your enterprise business needs.
Service Templates
Ability to create service and rate package templates for accuracy and speed when generating quotes
Project Work Scope
Project work scope functionality providing a work ticket detailing items required, forecasted items, delivery and installation instructions.
Project Quotation
Easily produce project quotations that are automatically populated with items, services and contact information. Send for and manage requests for estimates to the various departments (or branches) that are needed to meet the customer’s requirements thus ensuring, a complete, accurate and timely quote can be generated. Quotations can be configured for dynamic quoting based on margin requirements.
Predefined Services & Repair
Services and repair functions can be defined by departmental breakdown.
Part Applicability
Part applicability and substitution.
Specific MRO Tracking
Specific tracking includes core, serial number and batch tracking capabilities.
Quote Builder
Quote Builder that lets you design the quote layout on the fly thus allowing you to easily meet the needs of a variety of customers, even demanding ones, thus improving approval rates.
Planning
Planning capabilities include capacity and resource planning.
Equipment Tracking and History
Track, inquire and view customer’s equipment history as well as record user-defined engineering values.
Costing and Expense Cost Capturing
Costing Options include Fixed Price or Time & Materials costing. Gain visibility into what your operations are costing you with cost capturing for all labor, inventory and expense costs.
Quick Processing
“Quick” functionality that allows you to process parts only sales or small jobs quickly. Comes complete with a pick/pack/ship workflow which provides the tools to fulfill your orders and track backorders easily.
Standardized Lists
Create, configure and manipulate a standardized list of maintenance activities.
Applicable Operations
Applicable operations include, but not limited to selling parts, servicing, repair, manufacturing and re-manufacturing.
Email Alerts and Workflows
Stay on top of your operations with configurable e-mail alerts and workflows.
Why Choose Clients First And ProMRO
Clients First took the best of Dynamics 365 Finance and Supply Chain and enhanced it specifically for large global MRO firms. It takes an implementation partner that understands the MRO business and operations requirements to develop and implement such a solution. Clients First can be that partner for you. In addition to our Dynamics experience, we have published an add-on for Acumatica to solve the small to midsized MROs needs; ProMRO for Acumatica Cloud ERP. Check it out and then please contact us anytime for a discussion on the options available for today’s digital world. Phone 682.424.6617 or email info@cfbsusstg.wpenginepowered.com. Our Texas office will be pleased to help your organization in the US and across the globe.