Service and Support Offerings
It’s not uncommon to put off a much needed technology implementation due to fear of exhausted budgets and system downtime- making the words “cloud ERP software” and “enterprise mobility” more of a dream than reality. However, at Clients First, we’ve found that the benefits of moving forward outweigh the results of sticking to an old system. We find that the latter ends in unproductive employees, outdated workflows and the inability to grow.
From the beginning to the end, Clients First provides not only a comprehensive approach to system implementations, but also a variety of services to accomplish your organization’s goals.
Discovery Requirement Analysis
Our Discovery Requirements Analysis (DRA) process helps define a tighter scope, timeline and budget to ensure proper fit and deployment.
Implementation Methodology
Proven, professional, cost effective implementations, we put our clients first. We will provide any level of services you desire.
Technical Mentoring
At Clients First, we believe in not only supplying our clients with the best ERP software and superior service, we also believe in equipping your IT staff and/or users with the knowledge on how to manage it themselves.
Upgrades and Support
Regardless of what version your business is using of: Acumatica, Dynamics NAV, Axapta / Dynamics AX or Dynamics 365 for Finance & Operations or Business Central; Clients First is a partner with experience in supporting, developing and upgrades.
Training
Acumatica or Dynamics AX/365 training by trained professionals can help companies maximize their ERP investment.
Development
Extend your ERP functionality with Applications or Tweaks tailored to your system, and your organization.
We Understand
The Clients First team understands the challenges of making a new technology selection, assessing the fit to your organization and undergoing an implementation. We take a honest approach to helping with software selection starting with budget expectations. Everyone wants to get as much functionality as they can afford if it is a great match for their company’s business processes and culture. Our goal is to match you with the right solution. We are not your typical pushy sales people that don’t know business. We are experienced and bring additional expertise into the sales process as needed.
Ensuring Success
One of the ways in which our team ensures success is through a Requirement Analysis and Design process. By working closely with your team, we perform an in-depth analysis of current system modules, workflows and the requirements you’ll need to move forward. With this information, our experienced team of senior level consultants can sit down and formulate a step-by-step solution that will fit your organization. The requirement analysis and design procedure not only gives insight to the implementation process, but proves to be an advanced practice for a more accurate time and budget scope.
Exceptional Staff
Our Dallas/ Fort Worth, Texas and Minneapolis, Minnesota team understands a software implementation is a big investment therefor we strive to provide value to our customers. If we don’t provide value, then we do not bill the time.
The Clients First consulting and technical teams for Dynamics 365 Finance & Supply Chain, Dynamics Business Central and Acumatica Our team are the best in the industry. Our company’s culture has resulted in very low turnover and happy employees. Ask your sales rep for more information on our team’s tenure and experience within your industry and software selection.