Aviation
The aviation industry demands precise parts management, strict regulatory compliance and superior maintenance tracking to ensure safety and reliability in daily operations. ERP software provides end-to-end control over the activities of your aviation business. From manufacturing to sales to shipping, we have the experience and functionality to ensure the ERP system you choose works.
Acumatica and Microsoft Dynamics 365 are both excellent ERP solutions, and at Clients First Business Solutions, we take them both one step further with ProMRO – our proprietary solution that includes features and capabilities specific to the aviation industry.
Clients First. Service Always.
Comprehensive Aircraft Master
The ProMRO Comprehensive Aircraft Master is designed to capture all the information you need for the aircraft, including specific information unique to your business. Standard fields such as the Owner, Pilot and Fixed-Based Operator are easily associated with the aircraft. A single aircraft can have multiple owners with assigned ownership percentages.
You are able to establish the Aircraft Profiles, which include information such as power plant, propeller, operating times, warranty dates, avionics, exterior, interior, landing gear and additional equipment. In addition, ProMRO allows you to search these profiles for a specific combination of features.
Built-in CRM
ProMRO has built-in Customer Relationship Management, providing you with the necessary tools to market to new prospects and track opportunities for new business. Quotes are tracked up through the point of decision, which helps you analyze the win or loss. Upon a won opportunity, a job to repair the aircraft is automatically created using the scope of the original quote. Win/loss performance is clearly displayed on a user-friendly dashboard.
Case Management, a feature within the CRM, allows you to capture and follow up on customer requests such as product questions and warranty issues. Each case is clearly assigned, and emails, phone calls and additional documentation are maintained to help resolve the issue.
Equipment Tracking
Track full equipment history, including quotes, lost quotes and every repair, part and tool used in work orders.
Import Task Cards
Create your own task cards with our easy-to-use Service Profiles or import them from your customer to avoid costly errors. Use Service Profiles and Packages to keep quotes and work order creation fast and easy.
Warehouse
Whether you have a single warehouse or multiple, the ProMRO inventory module is suited to the task. It offers full serial/lot control coupled with date aging and revision control, helping you avoid obsolete inventory. Notes can be captured for each item down to the serial/lot level, allowing you to detail conditions with text and photos for overhauled, as-is and repaired parts.
Improve the efficiency of your warehouse operation with either basic or advanced warehouse capabilities. Basic warehousing will give you efficient pick/pack and ship capabilities that are integrated with a shipping system to give your business a professional advantage. The advanced warehouse capabilities add further efficiency by introducing automated data collection, wave and batch picking.
Selling Parts
If selling parts is your business, then ProMRO is for you. Its powerful search tools, coupled with extensive pricing tables, allow you to easily find the correct part. It then automatically prices it and allows you to quickly send out quotes. Upon acceptance, a single click will convert your quotes to an order.
ProMRO also automatically matches the aircraft’s make and model to the available parts for sale. Simple searches allow you to find parts by description or by major areas of the aircraft. Parts sold with cores can either have a core charge automatically applied or the inbound core tracked to allow for core returns. Items searched are conveniently displayed with available part conditions, related quantities and their warehouse locations.
FAA Imports
You select which aircraft data to automatically load into ProMRO. This allows you to have a marketing database of owners and FBO’s by using the built-in CRM module in ProMRO.
PartsBase Integration
The ProMRO PartsBase integration is the perfect helper to get you through inventory ebbs and flows. Whether you require a part not currently in stock or have excess inventory to unload, PartsBase can handle the task.
Kits & Assemblies
We understand that kits and assemblies are an important part of your sales, so we developed two exemplary tools to manage this portion of your business. You’ll find many helpful features to control required and optional components, which will aid you in preventing costly mis-shipments. Why rely on antiquated knowledge when a proficient system can help you efficiently structure your kits to be properly fulfilled every time?
eLog Books
eLog Books provide easy access to the maintenance history for every aircraft. Maintenance done by your shop is automatically logged and visible. Our Aircraft eLog Notes portal allows you to grant your customers access to update their aircraft log books when other FBOs service their aircraft. You will have peace of mind knowing that a fire or natural disaster will not destroy logbooks in your care. The eLog Book app allows your customer to update the logbook from any mobile device.
The eLog Book can be printed and/or emailed. Powerful filtering capabilities allow you to search in key fields when hunting for a specific log entry.
Manufacturing
A manufacturing module can be added to ProMRO, opening the doors for the repair shop that is also a manufacturer. A single system provides full traceability from the component to the completed part, satisfying even the most demanding of businesses. From tracking labor and material variances to managing raw material replenishments and planning production, the manufacturing module is the perfect solution for companies looking to streamline their processes.
ProMRO For Acumatica & Dynamics
ProMRO is a complete cloud ERP solution tailored to the needs of the MRO business. It is designed for small to mid-sized MRO’s to grant a broad range of functionality, ensuring costing and compliance needs are met in one user-friendly solution.
ProMRO is designed to be used with Acumatica, a world-class ERP solution. Acumatica offers great value and includes the ability to grow from a few users to thousands. Whether you are a small or large repair shop, ProMRO has features and capabilities that give you the power to organize and track your business, allowing you to grow exponentially.
ProMRO is a comprehensive cloud-based ERP solution specifically designed to meet the unique needs of MRO businesses. Built on the robust foundation of Dynamics 365 Finance and Operations, it combines industry-specific functionality with the power and reliability of a world-class ERP platform.
ProMRO for Dynamics 365 Finance and Operations is designed for mid-sized to large enterprise MROs with a large headcount, multiple lines of business, multi-company, multi-country or more complex business requirements.
Customer Spotlight
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