ProMRO
ProMRO is a powerful, cloud-based ERP solution designed specifically for maintenance, repair and overhaul (MRO) businesses. Whether you operate a small repair shop or a large-scale service provider, ProMRO delivers the tools needed to manage operations efficiently, improve profitability and support business growth. Built to expand the functionality of your existing ERP system, ProMRO integrates seamlessly with Microsoft Dynamics 365 Finance & Operations and Acumatica, offering a highly customizable solution tailored to the complexities of MRO workflows.
From sales and service tracking to inventory control and financial management, ProMRO ensures every aspect of your business is organized and optimized. Additionally, for businesses in the aviation industry, a dedicated ProMRO Aviation edition provides industry-specific functionality to meet regulatory compliance, streamline maintenance operations and enhance service efficiency.
Streamline Your MRO Operations with an Integrated Cloud ERP.
ProMRO includes a fully integrated Customer Relationship Management (CRM) system, ensuring complete visibility from lead generation to post-sales support. All customer interactions, job histories and service details are centralized, providing your team with a 360-degree view to enhance customer service and sales efficiency.
Easily transform estimates into sales orders or service jobs with a single click. ProMRO allows you to standardize pricing, apply negotiated rates automatically and ensure consistent, professional quotes. The system stores previous quotes for reference, streamlining repeat business and improving pricing accuracy.
ProMRO turns repair jobs into structured service projects, giving you real-time visibility into work progress, costs and labor tracking. The system enables shop floor personnel to track job status, allocate time and manage out-of-scope work while keeping original estimates intact.
With powerful inventory control, ProMRO supports multiple warehouses, batch and serialized inventory tracking and expiration date monitoring to help avoid obsolescence. The system also features a vendor catalog module, allowing you to quote and purchase parts efficiently without cluttering inventory with one-time-use items.
Every financial transaction in ProMRO flows directly into the financial ledger, ensuring real-time financial tracking across multiple locations, branches and business units. Flexible invoicing options allow you to generate customizable, customer-specific invoices, including detailed or results-based billing.
For MRO businesses with manufacturing components, ProMRO integrates with an optional Production Module, which includes Bills of Materials, Material Requirements Planning (MRP) and automated replenishment. The Shop Floor Kiosk simplifies time entry and job tracking, reducing errors and improving labor efficiency.
Stay in control of your business with real-time dashboards that provide visibility into project profitability, service progress and financial performance. ProMRO captures and tracks all activity—labor, materials and costs—allowing you to monitor budgets, identify potential issues and make informed decisions. With full transparency into service projects and financials, you can track actual versus estimated costs and ensure your operations stay on target.
- PartsBase Module – Easily buy and sell parts in the PartsBase marketplace, fully integrated into ProMRO for seamless transactions.
- WuConnect – Automatically sync customer inquiries and orders from Wufoo forms into ProMRO’s CRM, reducing manual data entry.
- Vendor Catalog Integration – Simplify quoting and purchasing by pulling in vendor catalogs without burdening your inventory system.
The Complete MRO Business Solution
Adaptable
ProMRO can be tailored to a variety of business needs and budgets. Whether you’re dealing with multiple currencies, warehouses, branches or companies, ProMRO can manage it all.
Seamless
Move between modules with a consistent look and feel using a centralized database. Since it is a single integrated application, you can ditch the labyrinth of spreadsheets and begin to systematize important aspects of your business.
Collaborative
Enjoy organization-wide access without per-user license fees.
Extendable
Eliminate external spreadsheets and systems by including them with simple extensions that are easily upgraded from version to version.
Cost-effective
Avoid large upfront computing infrastructure and resource costs. Simply log in and get started.
Simple
The consistent, modern look and feel allows users to easily navigate with minimal training. It’s a secure, scalable solution that can grow with your company. ProMRO makes it easy to migrate historical data so you can get up and running quickly.
Acumatica ProMRO Solutions
CatalogPro eliminates the need to set up catalog items as stock items, allowing for one-time purchases without cluttering inventory files. It also enables businesses to track such orders and notify sales teams about promotional pricing before it expires.
Shop Floor Pro streamlines production by providing a single, user-friendly interface for workers to record labor and production quantities. It reduces errors, improves efficiency and allows for easy attachment of documents at the operation or production order level.
Designed for manufacturing environments, Shop Floor Kiosk simplifies job tracking and data entry. Workers can log time, access work instructions, order parts, document defects and create pass/fail notes—all from one intuitive interface.
ProPack enhances Acumatica’s project capabilities by introducing Item Requirements, Sub-Tasks and Project Locations. It improves inventory tracking, simplifies task management and helps businesses organize work by location, ensuring smooth project execution.
ProIdentity is a biometric identity verification solution that uses facial recognition to streamline employee time tracking. Its open architecture allows it to be adapted for tool check-in/check-out and other identity-based workflows, enhancing security and efficiency.
WuConnect simplifies data collection by integrating Wufoo forms directly into Acumatica. With an easy-to-use control panel, you can map Wufoo form fields to Acumatica and automate data entry for leads and sales orders. This seamless integration eliminates manual data transfer, saving time and reducing errors.
ProMRO is built on the Acumatica Cloud ERP platform, extending its functionality to meet the specific needs of your industry. Acumatica provides a strong foundation for financial management, inventory control and operational workflows, while ProMRO enhances these capabilities with specialized MRO features such as service project tracking, real-time profitability monitoring and advanced inventory management.
ProMRO is embedded into your ERP software, making it possible to streamline estimates, automate work orders and manage service projects with greater efficiency and accuracy. With Acumatica’s flexibility and ProMRO’s industry-specific enhancements, MRO businesses can optimize their operations while benefiting from a modern, cloud-based ERP solution that scales with your growth.
For larger enterprises using Dynamics Finance & Operations, ProMRO expands the platform’s capabilities by adding MRO-specific workflows, service tracking and repair management tools. While Dynamics Finance & Operations delivers enterprise-level financials, supply chain management and compliance tracking, ProMRO ensures that MRO service operations are fully integrated into the ERP ecosystem.
From estimating and quoting to job tracking and invoicing, ProMRO provides the transparency and process automation needed to effectively manage complex repair operations. Businesses can take advantage of ProMRO’s ability to handle multi-location service centers, detailed cost tracking and service profitability analysis, ensuring a fully connected, efficient MRO management system within their ERP.
Case Study: Saddle Back Leather Co.
Tired of needing 14 developers just to run Oracle NetSuite and being unable to fully connect that software to their online store, Saddleback Leather dismissed NetSuite and implemented Acumatica. Saddleback gained 10 times the functionality at a third of the cost and easily connected its online store to the new cloud-based software, dramatically boosting online traffic and sales.
Lower cost than NetSuite with far more functionality.
Savings in IT costs.
Increase in organic traffic.
Customer
Spotlight
Ready to take the next step?
ProMRO is built to optimize, automate, and grow your maintenance, repair and overhaul business. Whether you’re managing complex repair projects, tracking parts and inventory or ensuring profitability, ProMRO gives you the tools to succeed.
Ready to see ProMRO in action? Contact us today and discover how ProMRO can transform your operations!