ProMRO is designed to breakdown data silos to give you an accurate picture of your MRO business. Since it is a single integrated application you can ditch the labyrinth of spreadsheets and begin to systematize important aspects of your business.

• ADAPTABLE – To a variety of business needs & budgets
• SEAMLESS – Move between modules with a consistent look & feel using a centralized database
• COLLABORATIVE – Include your entire organization without per user license fees
• EXTENDABLE – Eliminate external spreadsheet & systems by including them with simple extensions that are easily upgraded from version to version
• REDUCE COSTS – Avoid large upfront computing infrastructure and resource costs. Simply login & get started
• SIMPLE – Consistent, modern look & feel allows users to easily navigate with minimal training

Utilize the complete Acumatica ERP solution including Manufacturing if needed. ProMRO enhances core Acumatica functionality within Projects, Inventory and CRM.

• Eliminate duplicate entry from one system to another and free up staff time for other tasks
• Eliminate error prone spreadsheets that do not tie back to a central database
• Utilize a REAL-TIME software solution that will better manage inventory, labor and expenses
• Stay informed by reviewing profitability on the fly, create change orders if needed
• Reduce quoting or job creation errors by utilizing Service Profiles which allows job or task templates to be created and reused or edited as needed
• Easy Core Tracking
• Two options available – Aviation or Equipment
• Utilize the inherent document management
• Accessible on ANY internet enabled device
• NO per user license fee if more than 5 to 10 users are needed, SMB Edition starts with 5 users and can increase to 10.  Advanced Edition allows for unlimited users with no per user license fee.

Service Profiles

• Service Profiles take the guess work out of standard services and/or repairs.
• Create easy to use, repeatable, defined templates that include standardizing material, labor, expenses needed for repairs, overhaul, etc.
• Easily tailored to meet client’s needs.
• Create equipment specific or manufacturer model Service Profiles to ensure consistency.

Core Tracking

• Easily and automatically create core fee lines on sales orders and RMA’s for core return items.
• Track expected core returns with reports on your dashboard and/or reporting.

Quick Item Search

• Intuitive product search mechanism – items can be grouped into categories that sales or purchasing can follow to ensure selection of the appropriate product for the category
• Make finding items for estimates, sales orders, and/or purchase orders seamless by utilizing a tree style approach.
• Combine items into sensible categories so customer support can easily find parts and related parts by viewing what is available in a specific category.
• Leverage the power of an inventory search mechanism to find the parts that you need quickly and readily.
• Place purchase orders or issue stock directly from a project.

Customer Equipment Tracking

• Ability to track Customer Equipment and any estimates and work done on the specific equipment.

Balances Tab

• This great feature from the Project module is also available when using Opportunities so you can review budgets and make changes on the fly.

Project Adder Functionality (Change Orders)

• Additional out of scope work can be easily estimated and then added to a project already in progress by utilizing the Adder functionality.

CRM

• Optional – CRM for sales and marketing is an optional module.
• Work with prospects and customers to create an estimate using Service Profiles or Quick Item Search functionality right from the Opportunities page.
• View revenue and cost budgets to make changes on the fly and ensure profitability and margins.
• When the estimate is won convert to a project using standard Acumatica Project functionality. All information, items, services, and notes entered on the original estimate are retained and transferred over to the project.

Scheduled Maintenance Tracking

• Keep track of when inspections are due so customers can be notified in advance

Available Add-ons

• CRM (sales and marketing)
• Credit Card Processing
• Intercompany Accounting
• Fixed Assets
• Deferred Revenue & Contracts
• Field Services
• Customer Portal
• Vendor Portal
• Warehouse Management
• Employee or Contractor Expense Reporting (mobile application)
• Ecommerce
• Manufacturing (optional)

Get big system capabilities without the big IT costs.