Meet CFBS, ERP Partners for Complex Manufacturing & MRO
CFBS is a specialized Enterprise Resource Planning (ERP) consulting and implementation partner serving organizations in manufacturing, engineer-to-order (ETO), field services, and maintenance, repair, and overhaul (MRO).
Proven across 100+ active enterprise clients with an average partnership length of 15+ years.
Recognized as an Acumatica Gold Partner and Microsoft Dynamics 365 integration specialists.
The proprietary ERP extension that handles compliance across tracking and workflows unique to heavy equipment MRO and aviation MRO.
A Trusted Partner for Specialized Manufacturers Since 2003
CFBS was born out of the specialized manufacturing division of Clients First Business Solutions. We operate as a dedicated, independent entity solely focused on solving the most complex ERP challenges for manufacturing and MRO operations.
Based in Texas, our team supports over 100 active clients across North America, the UK, Western Europe, and select international operations in Australia, South Africa, and Southeast Asia.
With a 95% overall retention rate and relationships spanning up to 25 years, we serve as a long-term technology partner through ERP selection, implementation, modernization, and long-term maintenance.
retention rate
Client Relationship
Experienced Leaders with Deep Industry Roots
CFBS combines deep industry and technical expertise to help streamline complex operations and improve operational visibility, maximizing the value of ERP investments.
Mike Conti, Managing Director
Mike Conti is Managing Director at CFBS, bringing over 40 years of experience leading and delivering ERP initiatives for complex mid market manufacturers and job shop environments.
From single-site operations to multinational enterprises, Mike has guided organizations through ERP transformations that improve financial visibility, operational control, and long-term scalability.
Mike’s background spans accounting, auditing, and management information systems to bring a governance-focused approach to ERP strategy and execution. He works closely with executive leadership to align ERP initiatives with business objectives while mitigating implementation risk to ensure systems deliver measurable value well beyond go-live.
Mike provides direct executive oversight of ERP sales, implementation, and support delivery, serving as a senior escalation point for clients throughout the ERP lifecycle. His involvement ensures accountability, timely decision-making, and rapid resolution when complexity or risk arises during implementation or post-go-live operations.
Mike guides teams responsible for Acumatica, Microsoft Dynamics Business Central, and Microsoft Dynamics 365 Finance & Supply Chain Management with a focus on delivering sustainable ERP solutions that support growth, compliance, and operational efficiency while minimizing disruption to the client’s business.
Known for his forward-looking perspective, Mike follows emerging ERP technologies and industry trends to ensure clients benefit from modern, scalable platforms that evolve with their organizations.
Mike holds a degree in Accounting from the University at Buffalo and an MBA in Management Information Systems from the University of Dallas.
Mark Skinner, Director of Services
Mark Skinner is Director of Services at CFBS, responsible for overseeing ERP delivery quality, technical execution, and client-facing services across complex ERP environments.
After more than 20 years at parent company Client First Business Solutions, Mark helped lead the birth of CFBS as a specialized division, bringing deep institutional knowledge and hands-on ERP expertise to ensure specialized implementations are executed with discipline, consistency, and long-term reliability.
Mark has extensive experience across Microsoft Dynamics 365 Finance & Operations / AX and Acumatica, and leads service teams supporting Manufacturing, MRO, Aviation, and project-driven organizations. His background enables him to bridge operational requirements with technical execution, ensuring ERP solutions are designed to support real-world business processes without introducing unnecessary risk or complexity.
As Director of Services, Mark is accountable for delivery standards, solution architecture, and technical oversight throughout the ERP lifecycle. He plays a critical role in ensuring customizations, integrations, and extensions—particularly in areas such as job costing, production modification, serialization, and project-based workflows—remain scalable, supportable, and aligned with best practices.
Mark has led the development of proprietary tools and extensions used in MRO and manufacturing environments, supporting traceability, compliance, and operational visibility in regulated and asset-intensive operations. His leadership helps ensure ERP systems deliver consistent performance, support growth, and remain upgrade-ready over time.
Mark holds a BBA in Management Information Systems from the University of Texas at Austin.
Michael Barnes, Practice Manager, Acumatica
Michael Barnes is Practice Manager for Acumatica at CFBS, responsible for the leadership, delivery oversight, and ongoing success of the firm’s Acumatica ERP practice. He works closely with executive teams to ensure Acumatica solutions are aligned with operational objectives, regulatory requirements, and long-term business performance.
Michael brings extensive experience guiding organizations through ERP-driven transformation, with a strong focus on workflow optimization, compliance, financial control, and operational efficiency. In his role, he provides governance across Acumatica implementations, helping clients reduce delivery risk while ensuring systems are designed to scale and adapt as business needs evolve.
Prior to joining CFBS, Michael worked as an ERP consultant and business leader, where he led initiatives that improved cash flow management, resource utilization, infrastructure planning, training effectiveness, and organizational performance. His ability to translate business objectives into practical ERP execution is central to his role as Acumatica Practice Manager.
Michael also brings executive leadership experience from his 19-year tenure as President of Peak Robotics Inc., where he delivered automation and engineered solutions for highly regulated environments including the Department of Defense, pharmaceutical, and manufacturing sectors. This background is the basis of his disciplined approach to ERP governance, compliance, and risk management.
As Practice Manager, Michael is accountable for ensuring Acumatica implementations at CFBS deliver consistent quality, operational transparency, and measurable business value throughout the ERP lifecycle.
Ramona Morrison, Practice Manager, Dynamics 365
Ramona Morrison is Practice Manager for Microsoft Dynamics 365 at CFBS, responsible for the leadership, delivery governance, and overall success of the firm’s Dynamics 365 Business Central and Dynamics 365 Finance & Supply Chain Management practice.
With more than 20 years of experience across distribution, discrete manufacturing, and retail, Ramona brings a strong operational and executive perspective to ERP delivery. She combines deep ERP project leadership with real-world business experience to ensure Dynamics 365 implementations are aligned with operational goals, delivered with discipline, and adopted successfully across the organization.
Ramona has over 11 years of ERP consulting and project leadership experience at CFBS, supported by 12+ years as an ERP end user. This dual perspective enables her to anticipate business and change-management challenges, manage delivery risk, and guide clients through ERP initiatives that improve visibility, control, and efficiency while minimizing disruption.
Prior to joining CFBS, Ramona served as Vice President of Operations for a multi-location distribution organization and held executive management and board-level roles within a multi-location retail and discrete manufacturing company. This background forms her structured approach to ERP governance, stakeholder alignment, and execution accountability.
As Practice Manager, Ramona is accountable for delivery quality, project execution, and client success across the Dynamics 365 platform, working closely with CFBS leadership to ensure ERP initiatives remain on schedule, within scope, and aligned with both operational and financial objectives.
Rhonda Dunn, Customer Success Manager
Rhonda Dunn is a Customer Success Manager at CFBS, responsible for helping clients realize sustained value from their ERP investments throughout the post-implementation lifecycle.
With a background in project sales across multiple manufacturing environments, Rhonda brings a strong understanding of operational priorities, business drivers, and the challenges organizations face as they adopt and optimize ERP systems. She works closely with clients to align system capabilities with business objectives, support user adoption, and identify opportunities for continuous improvement.
Rhonda serves as a key liaison between clients and CFBS delivery and support teams, ensuring systems evolve as operations grow. Her proactive engagement is a primary reason 100% of CFBS clients stay on for ongoing support and optimization after post-go-live, maintaining the company’s 95% retention rate through a focus on value realization, adoption success, and long-term client satisfaction.
Known for her collaborative approach and deep commitment to client outcomes, Rhonda provides continuity and advocacy throughout the ERP lifecycle, giving clients confidence that their ERP platform remains a strategic asset as their business grows.
Catering ERP Solutions to Your Business
While most ERP partners try to force your custom shop into a standard manufacturing box, CFBS works across competing systems and has proprietary software built for MRO workflow integration. You get the solution that’s best for your workflow.
Unbiased Software Selection
You get an engine that fits your complexity.
Most ERP partners sell or specialize in only one platform, leading to biased product recommendation. Because we implement Acumatica and Dynamics 365 Business Central, and can optimize existing Dynamics 365 F&O systems, you get an engine that actually fits your complexity.
Legacy & Global Integration Expertise
Your historical data is translated safely and accurately.
If you are moving off a legacy system, your CFBS team understands the nuances of transitioning to a new cloud-native platform or more tightly integrated modern systems for complex enterprise and multi-entry management.
Proven Custom Solutions Built for Complexity
Your most challenging custom needs are our specialty.
You’re working with the authors of ProMRO, a custom module for Acumatica and Microsoft Dynamics 365 F&O that handles everything from FAA compliance to serial number lifecycles and component repair tracking. We know how to configure workflows that won’t break when updates roll through.
Industry-Recognized ERP Experts
Industry awards prior to 2026 represent the historical achievements of our core leadership team
during their tenure under our legacy brand, Clients First Business Solutions.
Member of the Top VAR 100
Bob Scott Top 100 VAR Award
Acumatica Presidents Club
Acumatica Excellence Award 10 Year Partner
DoCentric Rising Star Partner of the Year
Acumatica Gold Certified Partner
Proud VAR Partner of Acumatica Customer of the Year
Acumatica Gold Certified Partner
Acumatica Silver Certified Partner
ERP Decisions are
Too Expensive to
Navigate Alone
Book an exploratory call with CFBS. Find out why 100% of our clients remain with us after go-live.
One of our ERP specialists will help you evaluate if our team can modernize your operations. We can help you overcome:
- The complex intersection of custom manufacturing and project work.
- Strict asset tracking, maintenance, and compliance requirements.
- Blind spots in your job costing and profit visibility.
- Legacy systems that mask the reality of your shop floor.
Tell us your priorities. We’ll ask a few questions, and customize a preliminary roadmap and scope. Estimated timelines for common project scopes include:
- 60-120 days for Acumatica core implementation on smaller deployments with standard configurations
- 3-6 month Microsoft Dynamics 365 Business Central roll-out for mid-market organizations
- 6-9+ months for Acumatica or Dynamics 365 mid-market full or custom implementations
Industry Insights
For businesses that involve a complex network of teams and departments completing work in harmony, an ERP system acts as the central hub that connects those departments and keeps every individual team on the same page.
An ERP implementation costs typically range from $10K–$150K for small businesses, $150K–$700K for mid-sized businesses, and $1M–$10M+ for large enterprises. It depends on the type, size, and location(s) of your business.
You may be ready for ERP if you’re running multiple systems that don’t talk to each other, critical work is happening in spreadsheets, your reports don’t always agree, or a super-user is close to retirement.
Common causes of ERP failure stem from preparation. Leaders not defining success, bad data and processes getting migrated, or key staff being expected to support migration on top of their regular duties.