About
Clients First Business Solutions knows technology; you focus as a job shop, manufacturer, specialty contractor or MRO. We use our deep industry expertise to tailor a approach and solution to your organization’s precise needs. One size does not fit all, which is why we provide several leading industry solutions that vary widely in their capabilities.
From an initial discovery meeting to our final employee training, we are with you listening to your needs and priorities.
Our team and agile team of consultants and developers can implement your selected software quickly and cost-effectively.
With 200+ years of combined business and consulting experience, our team has proven we have what it takes to deliver exceptional and profitable ERP projects.
We’re here to serve you with flexible services and no long-term contracts.
Watch our brand video to learn more about Clients First Business Solutions.
Leadership
Mike Conti, Managing Director
Michael Conti is the Managing Director with over 40 years of experience implementing business systems for complex mid-market manufacturers and job shops, achieving an exceptional track record of success. His expertise spans companies of all sizes, from single-site operations to multinational corporations. At the heart of his approach is delivering long-term, sustainable solutions that continue to benefit businesses far into the future. A pioneer in technology adoption, Michael is committed to staying ahead of industry trends.
Originally from Buffalo, New York, Michael earned his degree in Accounting from the University at Buffalo. In 1982, he moved to Dallas, Texas, where he began his career in system implementation and auditing for manufacturers while completing his MBA in Management Information Systems at the University of Dallas. This foundation allowed him to gain valuable insights into how manufacturers can transform their operations. Today, Michael leads teams that focus on selling and supporting Microsoft Dynamics Business Central, Microsoft Finance & Supply Chain Management, and Acumatica.
Outside of work, Michael has been married to his wife, Sheree, for 40 years and is proud of their two adult children. A fun personal achievement includes converting his entire household—dogs included—into loyal Buffalo Bills fans, making for lively weekends. Michael is also an avid cyclist and enjoys spending his free time in Hawaii.
Mark Skinner, Director of Services
Mark Skinner is Director of Services at Clients First Business Solutions, responsible for overseeing ERP delivery quality, technical execution, and client-facing services across complex ERP environments. With more than 20 years at CFBS , Mark brings deep institutional knowledge and hands-on ERP expertise to ensure implementations are executed with discipline, consistency, and long-term reliability.
Mark has extensive experience across Microsoft Dynamics 365 Finance & Operations / AX and Acumatica , and leads service teams supporting Manufacturing, MRO, Aviation, and project-driven organizations. His background enables him to bridge operational requirements with technical execution, ensuring ERP solutions are designed to support real-world business processes without introducing unnecessary risk or complexity.
As Director of Services, Mark is accountable for delivery standards, solution architecture, and technical oversight throughout the ERP lifecycle. He plays a critical role in ensuring customizations, integrations, and extensions—particularly in areas such as job costing, production modification, serialization, and project-based workflows—remain scalable, supportable, and aligned with best practices.
Mark has led the development of proprietary tools and extensions used in MRO and manufacturing environments, supporting traceability, compliance, and operational visibility in regulated and asset-intensive operations. His leadership helps ensure ERP systems deliver consistent performance, support growth, and remain upgrade-ready over time.
Mark holds a BBA in Management Information Systems from the University of Texas at Austin.
Max Hammond, Practice Manager, Integrations/ISVs
Max Hammond is Practice Manager for Integrations and ISVs at Clients First Business Solutions, responsible for the strategy, governance, and execution of ERP integrations across client environments. With more than 25 years of experience improving business processes across finance, operations, logistics, retail, and construction , Max leads functional and technical teams that ensure third party and custom applications integrate reliably and securely with core ERP systems.
In his role, Max is accountable for designing integration architectures that protect ERP data integrity, support upgradeability, and reduce long-term technical risk. He works closely with client executive and IT leadership to align integration strategy with business objectives, ensuring integrations enhance ERP value rather than introduce fragility or complexity.
Max brings a disciplined yet practical approach to integration challenges, translating business requirements into clear, supportable solutions. He oversees integration efforts across complex ERP environments, providing standards, guardrails, and delivery oversight to ensure integrations remain scalable, maintainable, and aligned with platform best practices.
Recognized for his ability to listen deeply and simplify complex problems, Max helps organizations navigate the challenges of modern ERP ecosystems while maintaining clarity, control, and confidence in their systems.
Michael Barnes, Practice Manager, Acumatica
Michael Barnes is Practice Manager for Acumatica at Clients First Business Solutions, responsible for the leadership, delivery oversight, and ongoing success of the firm’s Acumatica ERP practice. He works closely with executive teams to ensure Acumatica solutions are aligned with operational objectives, regulatory requirements, and long-term business performance.
Michael brings extensive experience guiding organizations through ERP driven transformation, with a strong focus on workflow optimization, compliance, financial control, and operational efficiency. In his role, he provides governance across Acumatica implementations, helping clients reduce delivery risk while ensuring systems are designed to scale and adapt as business needs evolve.
Prior to joining CFBS, Michael worked as an ERP consultant and business leader, where he led initiatives that improved cash flow management, resource utilization, infrastructure planning, training effectiveness, and organizational performance. His ability to translate business objectives into practical ERP execution is central to his role as Acumatica Practice Manager.
Michael also brings executive leadership experience from his 19-year tenure as President of Peak Robotics Inc., where he delivered automation and engineered solutions for highly regulated environments including the Department of Defense, pharmaceutical, and manufacturing sectors. This background is the basis of his disciplined approach to ERP governance, compliance, and risk management.
As Practice Manager, Michael is accountable for ensuring Acumatica implementations at CFBS deliver consistent quality, operational transparency, and measurable business value throughout the ERP lifecycle.
Ramona Morrison, Practice Manager, Dynamics 365
Ramona Morrison is Practice Manager for Microsoft Dynamics 365 at Clients First Business Solutions, responsible for the leadership, delivery governance, and overall success of the firm’s Dynamics 365 Business Central and Dynamics 365 Finance & Supply Chain Management practice.
With more than 20 years of experience across distribution, discrete manufacturing, and retail, Ramona brings a strong operational and executive perspective to ERP delivery. She combines deep ERP project leadership with real-world business experience to ensure Dynamics 365 implementations are aligned with operational goals, delivered with discipline, and adopted successfully across the organization.
Ramona has over 11 years of ERP consulting and project leadership experience at CFBS, supported by 12+ years as an ERP end user. This dual perspective enables her to anticipate business and change-management challenges, manage delivery risk, and guide clients through ERP initiatives that improve visibility, control, and efficiency while minimizing disruption.
Prior to joining CFBS, Ramona served as Vice President of Operations for a multi-location distribution organization and held executive management and board-level roles within a multi location retail and discrete manufacturing company. This background forms her structured approach to ERP governance, stakeholder alignment, and execution accountability.
As Practice Manager, Ramona is accountable for delivery quality, project execution, and client success across the Dynamics 365 platform, working closely with CFBS leadership to ensure ERP initiatives remain on schedule, within scope, and aligned with both operational and financial objectives.
Rhonda Dunn, Customer Success Manager
Rhonda Dunn is a Customer Success Manager at Clients First Business Solutions, responsible for helping clients realize sustained value from their ERP investments throughout the post-implementation lifecycle.
With a background in project sales across multiple manufacturing environments, Rhonda brings a strong understanding of operational priorities, business drivers, and the challenges organizations face as they adopt and optimize ERP systems. She works closely with clients to align system capabilities with business objectives, support user adoption, and identify opportunities for continuous improvement.
Rhonda serves as a key liaison between clients and CFBS delivery and support teams, ensuring issues are addressed proactively and that ERP systems continue to evolve as business needs change. Her role focuses on value realization, adoption success, and long-term client satisfaction, helping organizations maximize the return on their ERP investment well beyond go-live.
Known for her collaborative approach and deep commitment to client outcomes, Rhonda provides continuity and advocacy throughout the ERP lifecycle, giving clients confidence that their ERP platform remains a strategic asset as their business grows.
Caring For Our Community
Clients First team members are invested in the communities in which they live and work. Clients First is proud to partner with so many great organizations in Texas and beyond.
Kayla Cares 4 Kids supports chronically ill children to learn, play and grow, both in and out of the hospital.
The North Texas Food Bank packages and distributes food to more than 400 food pantries and community organizations across 13 North Texas counties.
No-kill shelter offering medical care and adoptions, plus a foster program and pet food pantry.
Trusted & Proven
ERP Global Insights' Top Acumatica VAR
Member of the Top VAR 100
Bob Scott Top 100 VAR Award
Acumatica Presidents Club
Acumatica Excellence Award 10 Year Partner
DoCentric Rising Star Partner of the Year
Acumatica Gold Certified Partner
Proud VAR Partner of Acumatica Customer of the Year
Acumatica Gold Certified Partner